FAQs

COVID-19 RESPONSE

How can you help vulnerable families with Little Village?

SELLING CLOTHES WITH PURE BUNDLE

What are the Pure Bundle brand and condition standards?
What sizes are accepted?
What categories of clothing, sleepwear & accessories are accepted?
How much will I receive in return for the items that are sold?
What happens to items that aren't accepted?
How do I get the clothes to you?
What happens after I send clothes to Pure Bundle?

PURCHASING CURATED BUNDLES

How can I be sure that the clothing will be in excellent condition?
Why do you sell brands that don't have a good ethical or sustainability track record?
What payment methods does Pure Bundle accept?

SHIPPING

What is your shipping policy?

RETURNS

What is your return policy?

CUSTOMER SUPPORT

How can I get in touch with you?
How can I provide feedback?